General Motors (GM) has halted the sales of the 2024 Chevrolet Blazer EV due to “software quality issues,” a move disclosed by the company late on Friday.
The official response from GM to Automobile Genius Reports acknowledged, “We are cognizant that a limited subset of Blazer EV owners have encountered certain software quality issues.
The statement further explained, To ensure an optimal experience for our customers with their vehicles, we are temporarily suspending the sales of Blazer EVs.
Our team is diligently working to implement a solution, and owners will receive communication with detailed instructions on scheduling their updates. We regret any inconvenience caused.”
This proactive decision follows multiple instances over the past week, both on social media and traditional automotive review outlets, that brought attention to a spectrum of software glitches in the initial releases of the Blazer EV. Some of these issues seemed to impede the overall usability of the vehicle.
Chevrolet Blazer EV
One such incident, documented by Inside EVs during a road trip, involved several infotainment malfunctions followed by numerous error indicators signaling faults.
This left the vehicle capable of only marginally fast-charging at a rate typically associated with home charging.
A 2024 Blazer EV, procured by Edmunds for its long-term fleet, also exhibited a comparable deluge of errors—23 distinct fault codes—after the infotainment system “melted down,” rendering power windows non-operational.
A cursory examination of platforms such as Reddit and various forums reveals that, while the number of delivered vehicles may be relatively modest at this point, these incidents are not isolated.
GM emphasizes that these software issues are not safety-related or related either to its Ultrium EV propulsion suite or to Google’s built-in.
GM underscores that these software glitches do not pose safety concerns and are unrelated to both its Ultium EV propulsion suite and the integrated Google system.
Consequently, it does not warrant a safety recall, and despite the stream of errors and blank infotainment screens, all vehicles remain drivable, with operational safety systems for those willing to overlook the issues.
Thus, it’s not a safety recall, and in all incidents, the vehicles have been drivable, with safety systems still operable—if drivers are willing to look past the stream of errors and blank infotainment screens.
Automobile Genius Reports encountered a glitch possibly tied to these reported problems. In one of the Blazer EVs evaluated as part of a 2024 Chevy Blazer review, toggling one-pedal driving resulted in the screen momentarily going blank and unresponsive. Normal functionality was restored with a tap on the upper app tray.
2024 Chevrolet Blazer EVChevrolet, addressing the media during the recent Blazer EV event, asserted that this model supports over-the-air updates for all vehicle systems. Therefore, even a significant update may not necessitate a visit to the dealership.
GM did not provide updated sales figures for the Blazer EV, the first among GM’s Ultium EVs produced in Mexico. However, it stressed that “the issue affects only a limited group of customers.” The company expects to release delivery totals for the quarter and month during the first week of January.
With deliveries on hold, some buyers may have missed an advantageous window. Additionally, GM confirmed last week that, due to last-minute sourcing regulations imposed by the Biden administration, most of its new electric vehicles, including the Blazer EV, will lose eligibility for tax credits in January—although they will regain it later in the year.
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